1. Introduction
Bloom Notebook AI ("Bloom", "we", "our") takes your privacy seriously. This Privacy Policy describes how we collect, use, and protect your information when you use our app and services. By using Bloom, you agree to the practices described in this policy. For questions, contact us at: support@bloom-app.ai
2. Information We Collect
We collect the following categories of information:
- Account Information: Name, email address, encrypted password
- Audio Recordings: Recordings you create in the app, processed via OpenAI Whisper for transcription
- Documents and Files: PDFs, images, and files you upload
- AI-Generated Content: Notes, flashcards, quizzes, and study guides created from your content
- Usage Data: How you interact with the app (features used, frequency of use)
- Device Information: Device type, operating system, app version
3. How We Use
We use your information to:
- Provide and improve our AI educational services
- Process recordings and generate study materials
- Authenticate your account and maintain security
- Send important notifications about your account or service
- Analyze usage to improve user experience
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Third Parties
We share data with the following service providers:
- OpenAI: For audio transcription (Whisper) and AI content generation
- Supabase: Database and authentication
- RevenueCat / Apple App Store: Payment and subscription processing
- PostHog / Mixpanel: Anonymous usage analytics
All providers are required to protect your data according to their respective privacy policies.
5. Data Retention
- Recordings and files are stored until you delete them or close your account
- Account data is retained while the account is active
- Usage data is retained for up to 12 months for analytics purposes
- After account deletion, all data is removed within 30 days
6. Your Rights
Under LGPD, GDPR, and CCPA, you have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Deletion: Request removal of your data
- Portability: Export your data in a readable format
- Opt-out: Disable usage analytics
To exercise your rights, email support@bloom-app.ai
7. Children
Bloom is not intended for children under 13 years of age. We do not knowingly collect information from minors without parental consent. If you believe we have collected data from a child, please contact us immediately at support@bloom-app.ai.
8. Security
- All communications are encrypted via HTTPS/TLS
- Passwords are stored with cryptographic hashing (bcrypt)
- Secure storage with strict access controls
- Regular security audits
9. Changes
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the new policy.
10. Contact
For questions about this policy or to exercise your privacy rights, contact us at: support@bloom-app.ai